A little clarity before your clean.
Which areas do you service?
We service inner and outer Melbourne, including south-east Melbourne and the northern suburbs, plus Geelong and Melton. Include your suburb and postcode so we can confirm service to your property.
Does my preferred date confirm a booking?
No. Your preferred date and time are requests only. We will discuss availability and the proposed cleaning scope with you before a booking can be confirmed. The website does not automatically book an appointment.
Is the quote free?
Yes. Quotes are free. The proposed price depends on the property details and agreed cleaning scope; submitting an enquiry does not confirm a booking.
How is my quote calculated?
A quote depends on the service, property size, condition, cleaning requirements and access details. Share as much relevant information as you can so the proposed scope can be reviewed. Prices are provided through the quote process.
Can I send a checklist or photos?
Yes, you can ask how to share your property manager or landlord checklist and relevant property photos. Mention them in Notes when requesting a quote. File uploads are not enabled on this form; the method for sharing files can be confirmed during your enquiry.
Can I enquire about regular home cleaning?
Yes. Select Residential Cleaning and tell us your preferred frequency and priorities. Recurring availability needs to be discussed and confirmed; submitting an enquiry does not reserve an ongoing time slot.
Do you guarantee that my bond will be returned?
No bond outcome is guaranteed. For an end-of-lease enquiry, share the property condition and any agent or landlord checklist so the proposed cleaning requirements can be reviewed.
Can you guarantee carpet stain removal?
No. Carpet condition, material, wear and the type of stain can affect the result. Describe the affected areas in your enquiry so they can be discussed before quoting.