Your enquiry details.

Draft privacy notice — business review required.

R & L Cleaning Services Melbourne collects the contact and property details you choose to provide through an enquiry, including your name, email, phone, suburb, property information, preferred dates and cleaning requirements. The property manager form also asks for agency or company details.

Why we collect these details

We use enquiry information to respond, discuss a quote and availability, and communicate about the proposed cleaning scope. Submitting a form does not confirm a booking.

Forms and enquiry records

Enquiries are submitted through Wix Forms and stored in the business’s Wix site account. Owner notifications alert the business to new enquiries. Relevant service providers may process information to operate these features.

What to include

Please provide only information relevant to your cleaning enquiry. Do not include payment card details, access codes or unnecessary sensitive information in the notes. Ask us how to share photos or checklists.

Marketing enquiry-source information

The marketing landing page records basic source information, such as the social platform, campaign name and landing-page path supplied by a link. This helps the business understand where enquiries came from. Source details are kept in first-party browser session storage and included with the enquiry. We do not collect full referring-page URLs through this feature, and no advertising pixels have been added. Source information does not create a booking or marketing-email subscription.

Questions or corrections

To ask about the information supplied in an enquiry or request a correction, contact rlprofessionalsau@gmail.com or 0499 997 568.

Review still required

Before approving a final privacy policy, the business needs to review its actual retention and deletion practices, access arrangements, service providers and any relevant disclosures. This draft describes the enquiry workflow and does not make additional legal assurances.